"Since MES and IIoT projects cannot be implemented off the shelf, but are individually tailored to the requirements, the service and support sector is an important business area in our company. Under the leadership of Michael Leonhardt, we are continuing to expand this area," explains Peter Bollinger, CEO of iTAC Software AG.
Michael Leonhardt has more than twenty years of management experience. He acquired his expertise among others at Rolls-Royce Deutschland Ltd. & Co. KG. From 2010 to 2020, he held various positions, e.g. as a Manufacturing Systems Manager and Digital Manufacturing Manager. During this time Michael Leonhardt implemented projects in the context of Industry 4.0, Smart Factory and IoT.
In his new position as Director Professional Service DACH at iTAC Software AG, Michael Leonhardt will be responsible for disciplinary management of the team, personnel planning and development of the employees in his department. He also bears overall responsibility for project implementation in time, budget and quality as well as for controlling and more. The continuous development of the service portfolio in accordance with market developments and requirements is also part of Michael Leonhardt's responsibilities. The primary goal of all measures is to ensure customer satisfaction.
"One of my objectives is to underpin the strong market position of iTAC through Professional Services and the resulting high level of customer orientation. Particularly in the MES and IIoT environment, in which we are one of the leading providers, services related to the core of the Manufacturing Execution System are becoming increasingly important. We do not sell a mere product, but rather services that go hand in hand with it," explains Michael Leonhardt.