iTAC Software recognized in the Gartner® Market Guide for Manufacturing Execution Systems
The Gartner® Market Guide for Manufacturing Execution Systems provides an overview of the MES vendor landscape and summarizes market direction, including architecture trends and emerging capabilities.
"Gartner defines manufacturing execution systems as a specialist class of production-oriented software that manages, monitors and synchronizes the execution of real-time physical processes involved in transforming raw materials into intermediate and/or finished goods. These systems coordinate the execution of work orders with production scheduling and enterprise-level systems like ERP, product life cycle management and quality management systems."
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Report overview
Our key takeaways from the Market Guide report include the following:
- Deployment models and platform direction: Ongoing investment in web-based solutions and cloud-native technologies, alongside hybrid approaches that address connectivity and operational requirements.
- Architectures that address latency and availability constraints: Increasing relevance of edge-oriented designs to support local execution and reduce dependency on continuous cloud connectivity.
- Emerging AI capabilities in MES environments: Early adoption of generative AI concepts, including assistant-style interfaces designed to support shopfloor users and accelerate common tasks.
We believe this report can be used as a reference to compare market direction with internal priorities such as scalability, integration, usability, and the ability to operationalize data.
Gartner predicts over 50% of GenAI models used by enterprises will be industry or function specific by 2027. Larger MES vendors will distinguish themselves in the AI race by offering better insights with their own manufacturing-specific models.
iTAC approach: connecting execution, data, and AI
iTAC Software supports manufacturers with MES/MOM capabilities designed for integrated operations and real-time decision support. A key focus is enabling practical AI use in production environments where access to reliable data and context is essential.
To support this, iTAC extends execution with an AI layer designed to improve accessibility of information, standardize knowledge usage, and support faster operational decisions.

iTAC.AI.Suite with iTAC.CATi: AI-assisted access to MES and operational knowledge
In many manufacturing environments, decisions are slowed down by fragmented knowledge and rigid system navigation. Information required for troubleshooting and process decisions often sits across MES transactions, SOP documents, tickets, and databases.
iTAC.AI.Suite with iTAC.CATi provides an AI-driven interface that enables natural language interaction and consolidates relevant information for faster, more consistent actions.
Typical challenges addressed
- MES interfaces can be complex and time-consuming to navigate
- Knowledge is distributed across SOPs, tickets, files, and databases
- Know-how is difficult to retain and transfer as teams change
- Many AI pilots remain isolated, cloud-dependent, or expensive to scale
- Natural language interaction is not available within standard MES usage

Core capabilities
- Conversational access to MES and procedures
- AI-generated answers in natural language
- Secure deployment options aligned with manufacturing requirements
- Unified knowledge base across operational sources
- Guided actions and context-aware insights

Disclaimer
Gartner, Market Guide for Manufacturing Execution Systems, Jake Cunningham, Christian Hestermann, 23 March 2026 GARTNER is a trademark of Gartner, Inc. and/or its affiliates. Gartner does not endorse any company, vendor, product or service depicted in its publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner publications consist of the opinions of Gartner’s business and technology insights organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this publication, including any warranties of merchantability or fitness for a particular purpose.



