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  • iTAC.CATi – The AI Knowledge Platform for Smart Manufacturing

iTAC.CATi – The central AI knowledge platform for smart manufacturing

iTAC.CATi (Context Agent for Technical Insight) is an innovative, AI‑powered knowledge platform for smart manufacturing. By intelligently combining documentation, real-time data, organizational knowledge, and MES information, it builds an intelligent, secure, and always-accessible information network. The solution merges modern LLM technology with deep integration into the iTAC.MOM.Suite as well as external systems such as ERP, ticketing systems, or knowledge platforms. As a result, iTAC.CATi supports more efficient production, accelerates decision-making processes, and promotes the connected manufacturing environment of the future. The platform is flexible, scalable, and can also be operated fully on-premises.

Key benefits of iTAC.CATi at a glance

Icon knowledge network

Centralized and adaptive
knowledge network

The Model Control Platform consolidates all key documents, data, SOPs, tickets, and insights into a central, reliable knowledge network. CATi learns from every new case and every update, continuously evolving into a dynamic and ever-improving corporate memory.

Icon real-time data access

Near real-time 
data access

Employees and decision-makers can instantly access up-to-date MES data, documents, and production information. Responses are automatically enriched with context such as line, product, station, or error code.

Icon usability

User-friendly 
and multilingual

The system supports more than 100 languages and enables natural language interaction, simplifying use for globally distributed teams.

Icon IioT Ai

Local AI and edge 
computing

Data is processed locally to ensure maximum data security and reliable usage without dependency on cloud infrastructure.

Icon context-aware responses

Context-aware 
responses

With an integrated Knowledge Graph, CATi recognizes relationships and provides precise, traceable answers including direct links to the sources used.

Icon improved decision-making

Improved 
decision-making

Through semantic linking and analysis of data sources, iTAC.CATi supports root-cause analysis and strategic decision-making.

Icon Shopfloor

Shopfloor 
support

The digital assistant iTAC.CATi.Next helps employees with routine questions and complex tasks directly on the shopfloor, increasing efficiency.

Icon seamless integration into existing systems

Seamless integration into 
existing systems

iTAC.CATi integrates easily into existing production IT and complements established MES and ERP solutions.

What is iTAC.CATi?

The AI-powered platform iTAC.CATi (Context Agent for Technical Insight) combines knowledge from documents, SOPs, MES data, expert experience, and tickets into a unified knowledge base. Through its close integration with the iTAC.MOM.Suite and iTAC.MA.Suite, CATi seamlessly fits into existing production and analytics environments and enhances them with intuitive, context-based assistance functions. 

CATi uses advanced LLM capabilities, complemented by a Knowledge Graph that logically structures production contexts. This results in a system that provides documented knowledge, detects patterns, reveals relationships, and supports decision-making.

Definition iTAC.CATi 

iTAC.CATi is an AI-supported digital assistant that intelligently links knowledge from documents, MES data, tickets, and expert insights, making it accessible in natural language. CATi helps employees make faster, well-founded decisions, analyze issues, find information, and optimize shopfloor processes.

The product manuals, customer-specific instructions, and live MES data are automatically linked and consolidated into a centralized, context-driven knowledge base. CATi enables companies to make valuable production knowledge centrally and live accessible, use it efficiently, and continuously expand it. 

This central knowledge source not only makes manufacturing more transparent but also more sustainable and adaptable to the challenges of Industry 4.0. You gain a central instance that makes knowledge transparent, up to date, and reproducible – creating smarter, more resilient production that responds faster to challenges.

Core functions of iTAC.CATi

iTAC.CATi.Docs

iTAC.CATi.Docs: 
The Smart Document and Answer System

CATi.Docs is a multilingual document assistant that consolidates corporate documentation and enables natural language queries. An automated document pipeline ensures all content stays up to date. The system provides answers with source links, simplifying daily production tasks and onboarding. Access to knowledge becomes intuitive, fast, and context-driven leading to earlier error detection and higher production quality.

iTAC.CATi.Pro

iTAC.CATi.Pro: 
Semantic Data Linking for Better Decisions

CATi.Pro intelligently connects system data and enables precise MES data queries without technical expertise. Users ask questions in natural language and receive exactly the metrics or analyses they need. The current MES module context is automatically taken into account. Decisions become more informed, and optimization opportunities become more visible.

iTAC.CATi.Next

iTAC.CATi.Next: 
The Digital Assistant for the Shopfloor

CATi.Next is the practical companion for employees directly in production. CATi.Next links ERP, SOPs, support tickets, or Confluence content and provides it right at the workstation. This digital assistant understands natural language and delivers context‑driven information from MES, SOPs, and support tickets. Whether it's a question about machine settings or a request for maintenance instructions: iTAC.CATi.Next supports staff in real time, boosting efficiency and minimizing errors.

The future of manufacturing knowledge platforms is connected

iTAC.CATi is a solution for smart manufacturing. By intelligently combining documents, real‑time data, and expert knowledge, the platform creates a central, secure, and always-available knowledge source. With local AI models, edge computing, and an intuitive conversational interface, iTAC.CATi offers a secure, efficient, and user-friendly solution for the future of production. 

Companies that rely on this platform benefit from increased transparency, faster decision processes, and a more resilient manufacturing landscape – marking a significant milestone on the path to a self-learning, connected Industry 4.0.

Your path to a smart knowledge factory

With iTAC.CATi, you elevate your knowledge management to a new level. The platform consolidates documents, MES data, tickets, and expert insights into a single system. iTAC.CATi preserves valuable knowledge, improves processes, and empowers employees in their daily work. Knowledge is not only collected but actively transformed into a competitive advantage.

Request more information about iTAC.CATi or a free demo today.

Our customer stories

Frequently Asked Questions (FAQs)

In many manufacturing operations, knowledge about processes, machine statuses, and best practices is scattered across numerous systems. Documentation is stored in different locations, important information is hidden in tickets or emails, and valuable expertise often exists only in the minds of individual employees. This fragmentation causes delays, hinders analysis, increases response times, and raises the effort required for training and knowledge transfer. 

iTAC.CATi resolves this by providing a centralized, AI-powered knowledge base that intelligently links documents, MES data, SOPs, tickets, and expert knowledge. The Model Control Platform acts as a secure integration layer that merges information from various systems in a contextualized manner and makes it accessible in natural language.

 CATi.Docs ensures a unified, versioned, and intuitively searchable documentation landscape. CATi.Pro enables precise production and quality data queries without technical expertise. CATi.Next supports the shopfloor directly by categorizing issues faster, suggesting appropriate actions, and automatically filling tickets with the correct context data. Through this intelligent linking of knowledge, iTAC.CATi reduces search times, prevents information loss, and improves responsiveness and process reliability. Companies benefit from clearer processes, more efficient collaboration, and a learning production environment that continues to evolve.